1 Month Drover
$25,000one month
- Up to 8 days on-site — scheduled flexibly to suit your organisation's rhythm
- 25 leadership conversations
- Leadership observation notes after every visit
- One CEO strategic briefing
- Snapshot leadership heat map
Performance · Delivery · Coaching · Succession
Helping leaders and organisations perform at the highest level.
This is the work only your leaders can do. Muster won't do it for them, but it will support and enable them to do it well — multiplying your leadership impact.
Say goodbye to...
- FrustrationAmbiguityMisalignmentDocuments everywhereTemplates nobody usesFear of the process
Click to play · 4:12Performance plans
Plans and reviews that stay live all year.
Set expectations once, then track evidence, coaching notes and outcomes against them without chasing a single document.
Watch the full demoWhat industry leaders say
Muster gave our executive team a shared language for accountability for the first time.
Sarah WhitmoreChief Executive, professional servicesOur strategy finally connects to what people actually do each quarter — and we can see it.
David ElleryGeneral Manager, utilitiesReviews used to take weeks of chasing paper. Now they take an afternoon.
Priya RamanExecutive Manager People, health & careThe succession work exposed gaps we'd been quietly carrying for years, then gave us a plan to close them.
Helen MarsdenBoard Chair, not-for-profitPractical, direct and grounded in having actually run an organisation this size.
Andrew ColeManaging Director, manufacturingInside the platform
The performance dashboard.
Every criterion is scored twice — what's expected of the role, and what's actually being delivered. The distance between the two is the only thing anyone needs to talk about. We call it the work.
Your team
Four direct reports, scored against the same three criteria
Performance ExpectationThe work
Amara Okafor
Team Leader, Service Delivery
- Leading peopleP 4.0E 6
- Delivery against the planP 5.5E 6
- Capability developmentP 4.0E 5
James Whitfield
Manager, Projects
- Leading peopleP 5.0E 5
- Delivery against the planP 5.0E 7
- Capability developmentP 4.5E 6
Priya Raman
Manager, People and Culture
- Leading peopleP 6.5E 7
- Delivery against the planP 5.0E 6
- Capability developmentP 6.0E 6
Tom Beckett
Coordinator, Assets
- Leading peopleP 3.5E 5
- Delivery against the planP 4.0E 6
- Capability developmentP 5.5E 7
Managers score live, in the conversation. The expectation stays fixed to the role, so the gap — the work — updates in front of both people, in real time.
Illustrative data shown. Scores are recorded out of 7 against the criteria your organisation sets.
Track record, visualised
Organisation performance history.
The platform keeps a continuous record of delivery — so you can see how the whole organisation, or any single department, has performed over time.
Organisation-wide delivery
Trending up% of planned milestones delivered, by quarter
Since baseline
+38%
Last 12 months
+11.4%
Last quarter
+2.9%
Every plan, review and milestone across the organisation, rolled into one trend line the executive can read in seconds.
Illustrative data shown. Your own figures populate as plans and reviews are completed in the platform.
Our fees
Agreed up front. Always.
Platform licensing is a single annual fee based on the size of your workforce — no per-seat maths, no modules held back. Advisory support is quoted separately.
Our Drovers
A trusted, independent partner embedded inside your organisation.
A trusted, independent partner embedded inside your organisation to observe, challenge, identify and develop leadership capability.
Like a stockman quietly moving through a herd, a Drover doesn't drive from the front.
They move amongst people.
They notice what others miss.
They understand where pressure is building.
They know which leaders are thriving, which are struggling, and where culture is beginning to drift.
Every observation becomes actionable intelligence for the CEO.
6 Month Drover
Most chosen$75,000six months
- Everything in the 1 Month Drover
- Up to 20 days on-site — embedded and paced in agreement with you
- 90 leadership conversations
- Monthly Drover report
- Two quarterly CEO strategic briefs
- Two culture pulse surveys
- Executive workshop and team diagnostics
- Succession mapping
12 Month Drover
$125,000twelve months
- Everything in the 6 Month Drover
- Up to 50 days on-site — allocated across the year to match priorities and milestones
- 180 leadership conversations
- Four quarterly CEO strategic briefs plus a close-out report
- Unlimited executive support and CEO coaching between visits
- Board presentations and crisis support
- Leadership recruitment advice
- Annual Leadership Health Report
The deliverables.
A set of recurring intelligence products the CEO receives — click any one to see what it looks like.
FAQ
Frequently asked questions
Everything you need to know about the platform and how we work.
Muster is licensed software for organisations — one place for performance plans, coaching records, corporate strategy and delivery, succession and talent, the team talent manager, staff profiling (Myers-Briggs, Hogan, DiSC and more) and staff pulse surveys. Executives, managers and teams all work from the same source of truth.
Yes. The platform is the flagship offering and stands alone. Most organisations add advisory support during rollout, but it isn't required.
Most organisations are live within a few weeks. We configure your structure, plans and reporting cadence with you, then run onboarding sessions for leaders and managers.
Licensing comes in three modules — for SMEs, for enterprises, and for coaches — each a single annual fee plus a one-off onboarding fee.
- For SMEs — Muster Agile (under 20 people) $4,400 a year + $2,200 onboarding
- For SMEs — Muster Basic (20 – 500 people) $18,000 a year + $4,400 onboarding
- For SMEs — Muster Premium (500 – 5,000 people) $36,000 a year + $6,600 onboarding
- For Enterprises — Muster Enterprise (5,000+ people) price on application, priced per head with onboarding quoted
- For Coaches — independent coach licence $2,200 a year + $1,100 onboarding, one login and unlimited client organisations
That works out from roughly $220 down to under $10 per person per year as you scale. Advisory support is separate and optional — Drover engagements run 1 month ($25,000), 6 months ($75,000) and 12 months ($125,000), each quoted up front with the onsite days, leadership conversations and briefs itemised. No surprises, no scope creep billed after the fact.
Yes. The coach licence is $2,200 a year plus a $1,100 one-off onboarding fee. One login gives you unlimited client organisations anywhere in the world, with the same performance plans, coaching records, profiling tools and pulse surveys your corporate clients use. Each client workspace stays separate and private.
A drover can be embedded into your organisation for up to 12 months. Operating as a "second set of eyes" and an independent "truth teller", supporting and enabling your mid-level and executive leaders to achieve the desired outcomes your organisation needs.
Any organisation with leaders who need clarity on performance. The platform is industry-neutral by design and is used across:
- Local government
- State government
- Federal government
- Health and hospitals
- Aged care and disability services
- Insurance
- Real estate and property
- Banking and financial services
- Education and schools
- Universities and vocational training
- Utilities — water, energy, waste
- Infrastructure and construction
- Engineering and professional services
- Legal and accounting firms
- Mining and resources
- Manufacturing
- Transport and logistics
- Agriculture and agribusiness
- Retail and hospitality
- Technology and software
- Not-for-profits and charities
- Member-based and industry associations
- Sport and recreation bodies
- Emergency services
- Tourism and events
Leadership & Advisory Board
The people behind the work.
The work, the design and the functionality have all been pressure tested with industry experts and refined to ensure the platform solves the real-world challenges of performance planning. The guess work is gone, and the hard work has been done for you.
The platform is responsive to your industry requirements, but it will never devolve the leadership work your leaders need to complete themselves — it simply coordinates and systemises it for them.
Daniel Fletcher
Managing Director
Daniel Fletcher is a senior executive with a career grounded in public purpose and shaped across regional communities. He brings experience from government, human services and community development, leading work in governance, strategy, risk, advocacy and frontline service delivery.
Known for his practical, systems-level thinking, Daniel has a track record of building the leadership capability of the teams around him — investing as much in the people delivering the work as in the strategy behind it. He brings to Muster a deep understanding of how to align organisational performance with meaningful outcomes, and a genuine passion for growing leaders who can carry that work forward.
Daniel can also be embedded into an organisation for up to 12 months — a second set of eyes and an independent truth teller, supporting mid-level and executive management to achieve the outcomes the organisation needs.
Chris Rose PSM
Chair, Advisory Board
- Over 42 years' experience leading and advising large public-purpose organisations
- Former Chief Executive of an organisation of 310,000 residents and an $839M budget, including leading it through a major structural reform
- Since 2016, has consulted to more than 30 organisations across government, industry bodies and private business
- Strong advocate for leadership and culture, performance management, accountability systems and strategic frameworks that drive decision-making
- Accredited in Hogan profiling
- Frequent conference speaker and workshop facilitator — executive development days, leadership and culture forums, strategic planning workshops
Get in touch
We're here to help.
Talk to a real person about your organisation, book a walkthrough of the platform, or send us a question — whichever suits you.
Call us
Weekdays, 8am – 6pm (AEST)
+61 424 555 447Email us
We reply within one business day
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